The Career Studio

Contact & Support

Last updated: April 2026

We're here to help before, during and after your order. Every enquiry is answered personally — usually within one business day.

Have a question? Text me on 0481 315 533 — a text is usually the fastest way to reach me. You can also use the live chat bubble in the bottom corner of any page, or email if you prefer.

Business details

Legal name: Allinta Rose Trading as The Career Studio
Location: Brisbane, Queensland, Australia
Text or call: 0481 315 533 (text preferred)
Live chat: the chat bubble in the bottom corner of every page
Support email: hello@thecareerstudio.com.au
Hours: Monday to Friday, 9:00am – 5:00pm AEST (UTC+10)
Response time: Within one business day

What we sell

Digital, human-written career documents delivered by email: professional resume rewrites (from A$199), tailored cover letters (A$50 each), LinkedIn review and optimisation (A$149), express delivery upgrade (A$79) and an optional Career Support Retainer (A$149 per month, billed monthly, cancel any time). All prices are in Australian dollars and include GST.

Delivery

After payment you complete a short brief. Your first draft is delivered by email within the turnaround stated on your package (5 business days for Essential, 3 business days for Accelerator, 48 hours for Leadership, or 24–48 hours with Express Delivery). Retainer support begins immediately and continues while your subscription is active.

Billing, refunds and cancellations

Allinta Rose Trading as The Career Studio is the seller and merchant of record for all orders. Card payments are processed securely by Stripe. You can request an invoice, a refund, or cancel a subscription at any time by emailing us and we'll arrange it for you. We offer a 30-day money-back guarantee — see our Rewrite & Refund Policy for full details.

Complaints

If something isn't right, email hello@thecareerstudio.com.au with your order details and we'll respond within one business day and work with you until it's resolved.