Privacy Policy
1. Introduction
The Career Studio ("we", "our", "us") is operated by Allinta Rose Trading as The Career Studio. We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Information You Provide
When you use our services, we may collect:
- Full name, email address, phone number, and location
- Current and previous employment details, job titles, and career history
- Educational qualifications and professional certifications
- Career achievements, skills, and professional goals
- Existing resume or CV documents you upload
- Payment information (collected and processed by Stripe, our payment processor — we never see or store your full card details)
- Any additional information you provide in your discovery questionnaire
2.2 Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
- To create, write, and deliver your resume, cover letter, and career documents
- To communicate with you about your order, revisions, and delivery
- To process payments, receipts and tax compliance via Stripe, our payment processor
- To provide customer support and respond to enquiries
- To improve our services and website experience
- To comply with legal obligations
4. How We Store and Protect Your Information
Your personal information is stored securely using industry-standard security measures including encrypted connections (SSL/TLS), secure cloud storage, and access controls. We retain your information for 12 months after order completion, after which it is securely deleted unless you request otherwise.
5. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Stripe — our payment processor, for order payments, receipts and refunds
- Cloud hosting providers — for secure file storage and website hosting
- Legal authorities — if required by law
We will never share your resume content, career details, or personal information with employers, recruiters, or any third party without your explicit written consent.
6. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise any of these rights, contact us at hello@thecareerstudio.com.au.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.
10. Contact Us
Allinta Rose Trading as The Career Studio
The Career Studio
Email: hello@thecareerstudio.com.au